Refund policy

We want every customer to be satisfied with their purchase. If your order does not meet your expectations, you may request a return in accordance with the policy below.

Return Period

Return requests must be submitted within 30 days from the date your order is delivered.

Eligibility

To qualify for a return, an item must:

• Be unused and in its original condition.
• Include all original packaging and accessories.
• Be free from damage caused after delivery.
• Be suitable for inspection and resale.

Items that do not meet these requirements may not be accepted.

Non-Returnable Items

The following items are generally excluded from returns:

• Personalized or made-to-order products.
• Digital products and downloadable content.
• Gift cards.
• Clearance or final sale items.
• Products that have been altered or used.

Refunds

Once your return is received and inspected, we will notify you of the result.

If approved, your refund will be issued to the original payment method. The time required for the refund to appear depends on your payment provider.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please keep the product and original packaging until the issue has been reviewed.

Return Shipping

Unless the return is due to our fulfillment error or a confirmed product defect, return shipping costs are the responsibility of the customer.